Sonesta Hotel Bucaramanga

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About hotel

Sonesta Hotel Bucaramanga is located within the Parque Caracolí shopping center, in the Floridablanca sector of the city. This contemporary-style property features a pool on a terrace, an equipped fitness center, a free parking area, and seven meeting rooms. The hotel also offers a restaurant, a bar to enjoy cocktails, and 24-hour room service. The 104 guest rooms are equipped with air conditioning, free WiFi, work desk, flat-screen TV, and bathroom with shower. The hotel offers complimentary parking and transportation service for an extra charge. The hotel is less than 1 kilometer (0.6 mi) from Acualago Park, where you will find pools, slides, and a lazy river. The property is 6 kilometers (3.7 mi) from downtown and 11 kilometers (6.8 mi) from Santísimo Hill Eco-park. Palonegro International Airport (BGA) is 21 kilometers (13 mi) away. ***By law, currency exchange in hotels in Colombia is not permitted. ***There may be mandatory fees determined by the hotel to be paid directly upon check-in or check-out. ***Based on Decree 297 from 2016, VAT exemption will be applied to foreigners residing abroad, proving their immigrant status through the original passport with the valid seal of Permiso de Ingreso y Permanencia PIP-3, PIP-5, PIP-6, or PIP-10; or a valid Temporary VISA TP-7, TP-11, or TP-12, Andean Card, or Mercosur Card, documents that should be presented at check-in. Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Services

Included services

  • Accessible rooms
  • Fitness center
  • High Standards of Cleanliness
  • Housekeeping
  • Parking
  • Sun terrace
  • Wheelchair accessible
  • Wireless internet

Services with extra charge

  • 24-hour room service (Extra cost)
  • Conference facilities (Extra cost)
  • Pool (Extra cost)
  • Transportation (Extra cost)

Restaurants & Bars

It has 2 Restaurants.

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

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