Playacar Palace

Relevant aspects

Access to sister properties with the same bracelet
Book 4 nights and receive up to $250 USD in Resort Credits
Children and teenagers stay for free (restrictions apply)
Double hot tub
Room Service, minibar and Wi-Fi included 24 hours

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About hotel

Playacar Palace is located within the exclusive Playacar development, in Playa del Carmen, in tie Mexican state of Quintana Roo, and offers an all-inclusive experience designed for families, couples. and groups. This resort combines relaxed luxury, dining, entertainment, and privileged location.

The culinary experience invites you to taste flavors ranging from international, Latin American and Yucatecan cuisine, to Asian flavors and mixology throughout its five restaurants and four bars. The day can start with a view of the Caribbean Sea from your room, which continues with poolside cocktails, paddle boarding, beach volleyball or billiards, and then close with an evening show. The resort has an outdoor pool with a shallow area for children, the Playroom children's club, a sun terrace, a fitness center, and a Spa equipped with treatment rooms, cabins for couples, master suites, and a hydrotherapy circuit.

The property is 300 meters (984 ft) from Fifth Avenue, thus it has easy access to restaurants, shops, nightlife, and attractions in Playa del Carmen. The ferry pier to Cozumel is 400 meters (1,312 ft) away, while Cancún International Airport (CUN) is 59 kilometers (36.7 mi) from the hotel.

***Playacar Palace is the recipient of the Four Diamond rating from the AAA.

***Any reservation of 10 or more rooms will be considered a group, so special conditions will apply and you should consult our customer service department. The contact details will appear on your itinerary once the reservation is made.

***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel.

***The penalty for early departure is for the entire stay (100% penalty), therefore no refund applies if the guest decides to leave the hotel early.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Main Amenities

  • Extra beds
  • Currency exchange
  • Elevator
  • Parking lot
  • Rooms for people with disabilities
  • Smoke -free hotel
  • Medical services
  • Wheelchairs
  • Terrace

Pool & Wellness

  • Pool
  • Lounge Chairs
  • Sun terrace
  • Spa (Extra cost)

Activities

  • Bicycles (Extra cost)
  • Non-motorized water sports
  • Gym
  • Board games
  • Tour desk (Extra cost)
  • Car rental (Extra cost)
  • Tennis
  • Yoga (Extra cost)

Cleaning Services

  • Laundry services (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's Club
  • Cribs
  • Honeymoon special
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Luggage storage
  • Credit cards are accepted
  • Room service 24 hours (Extra cost)
  • Keys

Shops

  • Gift shop (Extra cost)

Transportation

  • Transportation within the resort (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Beauty salon (Extra cost)

Restaurants & Bars

It has 7 Restaurants/Bars

To consider

  • Airport shuttle fee: USD 49 per person (roundtrip)
  • Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

All-inclusive hotel plan

  • Accommodations

    Includes your choice of accommodations.

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Activities

    Daily activities program hosted by entertainers. The program varies daily. Some activities include Pilates, kick boxing, stretching, ping-pong, and bingo.

  • Entertainment

    Includes nightly entertainment, such as theme nights, contests and live shows.

  • Food & Beverage

    Includes all buffet and a la carte meals, sweet and salty snacks and top shelf drinks. In addition, 24-hour room service is also included.

  • Other

    Wireless internet access is included. Calls to Mexico, United States (states) and Canada are included. Thirty minutes of free internet access using the hotel computers. Enjoy the facilities and restaurants of the other Palace Resorts at no additional charge.

  • Children's club

    Includes a supervised children's activities program for the ages between 4 and 12. Open from 10:00 to 22:00 hrs.

  • Restrictions

    Children under 4 years of age must be accompanied by an adult in the children's club.

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