Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Relevant aspects

  • More than 10,000 m² of aquatic experiences

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About hotel

Planet Hollywood Cancun An Autograph Collection All Inclusive Resort is a smoke-free oceanfront hotel in Playa Mujeres. It is an all-inclusive resort ideal for families, with a children's area and club, a youth club, and a beach club. This hotel, together with the Planet Hollywood Adult Scene Cancun by Royalton, form a complex with more than 10,775 m² of aquatic experiences. Both resorts include five expansive beachfront pools, three oceanfront pools, 14 direct access pools, 221 suites with direct pool access, a lazy river, FlowRider®, Jurassic Splash Park, 22 poolside cabanas, four swim-up bars, and two beach bars.

The hotel has a business center, meeting rooms, and parking with valet parking at an additional cost. Guests have laundry services, spa services, a tour desk, and a variety of activities such as a diving center, motorized water sports, and a theme park, for an extra fee. Wedding services are available with chapel service, photographer, beauty salon, jewelry, and gift shop, all for an extra fee. This hotel is smoke-free and has suites for people with disabilities.

The suites at this resort are air-conditioned and have wireless internet, LCD TV with cable channels, rain shower, amenities, scale, robes, slippers, hair dryer, iron and ironing board, and telephone. All have an electronic key, safe, smoke detectors, and wake-up service. STAR Class suites offer exclusive amenities such as a pillow menu, aromatherapy set, and free access to the hydromassage pool. Some suites have a jacuzzi.

Services

Pool & Wellness

  • Cabins next to the pool (Extra cost)
  • Lounge Chairs
  • Children's pool
  • Pool
  • Sauna (Extra cost)
  • Spa services (Extra cost)

Activities

  • Billiards
  • Chapel (Extra cost)
  • Diving center (Extra cost)
  • Beach club
  • Motorized water sports (Extra cost)
  • Snorkel equipment
  • Gym
  • Mini golf
  • Board games
  • Tour desk (Extra cost)
  • Water park (Extra cost)
  • Beach
  • Car rental (Extra cost)
  • Theater
  • Tennis

Main Amenities

  • ATM
  • Elevator
  • Parking lot
  • Rooms for people with disabilities
  • Smoke -free hotel
  • High -speed internet
  • Medical services (Extra cost)
  • Terrace
  • All inclusive
  • Valet parking (Extra cost)

Business Facilities

  • Business center (Extra cost)

Cleaning Services

  • High cleaning standard
  • Laundry services (Extra cost)

Food & Drink

  • Lazy river (Extra cost)

Communal Areas

  • Event rooms (Extra cost)

Family-Friendly Entertainment & Services

  • Children's area
  • Youth Club (12-14 years)
  • Children's Club (3-5 years)
  • Babysitter (Extra cost)

Reception Services

  • Concierge
  • Luggage storage
  • Express check-out
  • Credit cards are accepted
  • Room service 24 hours
  • Keys
  • Coffee service in the lobby

Shops

  • Jewelry store (Extra cost)
  • Gift shop (Extra cost)

Miscellaneous

  • Wedding (Extra cost)
  • Photographer (Extra cost)
  • Free local calls
  • Ice machine
  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Children's club

    Includes a supervised children's activities program for children between the ages of X and X. Open daily from XX:00 to YY:00 hrs.

  • Non-motorized water sports

    Includes non-motorized water sports such as ...

  • Land sports

    Land sports include . . . .

  • Accommodations

    Includes your choice of accommodations.

  • Food & beverage

    Includes all meals and beverages, including buffet breakfast plus choice of buffet or a la carte lunch and dinner.

Restaurants & Bars

It has 20 Restaurants.

Policies

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  1. A tax is imposed by the city: MXN 35.19 per person, per night

We have included all charges provided to us by the property.

  1. Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. This property accepts credit cards, debit cards, and cash
  5. Safety features at this property include a fire extinguisher and a smoke detector
  6. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

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