About hotel

Irotama del Lago is a hotel located in of Santa Marta, Colombia, and offers 192 guest rooms equipped with electronic key, air conditioning, ceiling fan, sitting area, flat-screen TV, direct dial telephone, work desk, closet, in-room safe, and private bathroom with rain shower; some accommodations are fitted with balcony or terrace.

The hotel has a pool, a children's pool, a children's playground, a beach club, a fitness center, and WiFi. The hotel offers concierge assistance, a bar, a parking area, an elevator, and housekeeping service, as well as a restaurant, a Jacuzzi, room service, transportation, laundry services, Spa services, and a travel desk for an extra charge. The hotel is pet friendly (fees and restrictions apply).

***Shuttle service terms: -Included in the hotel rate -The hotel has a bus available according to flight itineraries every hour -At the baggage drop off at the airport, the transfer coordinator will be identified with the Irotama sign and logo. For return, you must coordinate with reception. -It is suggested to share itineraries 48 hours in advance to the email: confirmacionreservas@irotama.com -Reservation is not necessary, but it is recommended to share an itinerary.

Services

Pool & Wellness

Children's pool
Jacuzzi (Extra cost)
Pool
Spa services (Extra cost)

Activities

Travel agency (Extra cost)
Beach club
Gym

Main Amenities

ATM
Extra beds (Extra cost)
Elevator
Parking lot
Wireless Internet
Wheel chair ramps

Cleaning Services

Laundry services (Extra cost)

Family-Friendly Entertainment & Services

Children's area
Children's Club
Cribs (Extra cost)

Reception Services

Concierge
Credit cards are accepted (Extra cost)
Room service (Extra cost)
Keys

Shops

Gift shop (Extra cost)

Transportation

Transportation

Miscellaneous

Local calls
Pets (Extra cost)

Bar

Specialty / Type of cuisine Bebidas nacionales e importadas, Bebidas y botanas

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Facilities fee: COP 4300 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

Irotama del Lago

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