The Reef 28 Hotel & Spa - Luxury adults only - All Suites - with optional All Inclusive

Relevant aspects

  • Access to The Reef Coco Beach and The Reef Playacar includes transportation, food, and beverages (fees and restrictions apply)
  • Adult-only hotel
  • Free WiFi in common areas and hotel rooms

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About hotel

The Reef 28 Hotel & Spa - Luxury adults only - All Suites - with optional All Inclusive is a sophisticated adult-only hotel located near the beach in downtown Playa del Carmen, in the Mexican state of Quintana Roo. Guests have the option of choosing the gourmet all-inclusive plan, which includes benefits such as the hydro-therapy circuit, access to the beach, and the use of facilities at The Reef Playacar and The Reef Coco Beach sister hotels with round-trip transportation. The elegant suites at the hotel are equipped with air conditioning, private bathroom with shower, in-room safe, and high speed WiFi.

The hotel has an infinity pool, an exclusive lounge bar on the terrace with DJ music in the evenings, and contemporary-style restaurants. Parking and Spa services are also available.

The property is one block from the famous Fifth Avenue, less than 300 meters (984 feet) from Mamitas Beach, 10 kilometers (6.2 mi) from Xcaret Park, and 185 kilometers (115 mi) from the Archaeological Site of Chichén Itzá. Cancún International Airport (CUN) is 55 kilometers (34.2 miles) away.

***The reservation holder must show an official photo ID.

***Upon check-in, the hotel will charge directly a service or resort fee of $10.00 USD per room, per night. Applies to bookings for Room Only and Breakfast included.

***The local government has a mandatory tax of $70.00 MXN per room, per night, payable directly to the hotel.

***When blockages are detected, reservations of 8 or more rooms will be considered a group, so a guarantee will be requested and additional conditions and supplements will apply. In case of cancellation 61 days before arrival, free cancellation. In case of cancellation from 60 to 31 days before arrival, 50% of each canceled room will be charged. In case of cancellation with 30 days or less in advance, 100% will be charged per canceled room.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Pool & Wellness

  • Lounge Chairs
  • Pool
  • Spa services (Extra cost)
  • Sun terrace

Activities

  • Gym

Main Amenities

  • Wireless Internet
  • Only adults
  • Valet parking (Extra cost)

Reception Services

  • Concierge
  • Credit cards are accepted
  • Keys

Transportation

  • Transfers to the airport (Extra cost)

Miscellaneous

  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Food and beverages

    Includes all meals and beverages. Includes in-room minibar.

  • Accommodations

    Includes your choice of accommodations.

  • Others

    Night entertainment and access to the fitness center.

  • Restrictions

    The Room + Breakfast Plan includes: room, buffet breakfast, and access to the fitness center and common areas.

Restaurants & Bars

It has 5 Restaurants.

Policies

Need-to-know information for guests at this property

***Upon check-in, the hotel will charge directly a service or resort fee of $10.00 USD per room, per night. Applies to bookings for Room Only and Breakfast included.


***The local government has a mandatory tax of $70.00 MXN per room, per night, payable directly to the hotel.

***The reservation holder must show an official photo ID.


***When blockages are detected, reservations of 8 or more rooms will be considered a group, so a guarantee will be requested and additional conditions and supplements will apply. In case of cancellation 61 days before arrival, free cancellation. In case of cancellation from 60 to 31 days before arrival, 50% of each canceled room will be charged. In case of cancellation with 30 days or less in advance, 100% will be charged per canceled room.


***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

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