The Reef 28 Hotel & Spa - Luxury adults only - All Suites - with optional All Inclusive

Relevant aspects

  • Access to The Reef Coco Beach and The Reef Playacar includes transportation, food, and beverages (fees and restrictions apply)
  • Adult-only hotel
  • Free WiFi in common areas and hotel rooms

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About hotel

The Reef 28 Hotel & Spa - Luxury adults only - All Suites - with optional All Inclusive is a sophisticated adult-only hotel located near the beach in the center of Playa del Carmen, in the Mexican state of Quintana Roo. The hotel's elegant suites are equipped with air conditioning, private bathroom with shower, safe and high speed Wi-Fi.

The hotel has an infinity pool, an exclusive lounge bar on the terrace and contemporary-style restaurants. Parking and spa services are also available.

The property is located one block from the famous Fifth Avenue, less than 300 meters (984 feet) from Mamitas Beach, 10 kilometers (6.2 mi) from Xcaret Park, and 185 kilometers (115 mi) from the Archaeological Site of Chichén Itzá. Cancun International Airport (CUN) is 55 kilometers (34.2 miles) away.

***The reservation holder must show official photo identification.

***Upon check-in, the hotel will directly charge a service or resort fee of $10.00 USD per room, per night. Applies to room reservations only and breakfast included.

***The local government has a mandatory tax of $70.00 MXN per room, per night, payable directly to the hotel.

***When blockages are detected, reservations of 8 or more rooms will be considered a group, so a guarantee will be requested and additional conditions and supplements will apply. In case of cancellation 61 days before arrival, free cancellation. In case of cancellation 60 to 31 days before arrival, 50% of each canceled room will be charged. In case of cancellation 30 days or less in advance, 100% will be charged per canceled room.

***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.

Services

Pool & Wellness

  • Lounge Chairs
  • Pool
  • Spa services (Extra cost)
  • Sun terrace

Activities

  • Gym

Main Amenities

  • Wireless Internet
  • Only adults
  • Valet parking (Extra cost)

Reception Services

  • Concierge
  • Credit cards are accepted
  • Keys

Transportation

  • Transfers to the airport (Extra cost)

Miscellaneous

  • Beauty salon (Extra cost)

Hotel all-inclusive meal plan

  • Food and beverages

    Includes all meals and beverages. Includes in-room minibar.

  • Accommodations

    Includes your choice of accommodations.

  • Others

    Night entertainment and access to the fitness center.

  • Restrictions

    The Room + Breakfast Plan includes: room, buffet breakfast, and access to the fitness center and common areas.

Restaurants & Bars

It has 5 Restaurants.

Hotel rules

Key points you should know before booking

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.42 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

  • Fee for buffet breakfast: approximately USD 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Minimum check-in age: 18

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