Hyatt Ziva Cancún is a beach family all-inclusive hotel in Punta Cancún, in the center of the hotel zone. This hotel has an architectural design that resembles a pyramid, with three sides surrounded by the turquoise waters of the Mexican Caribbean, boasting a contemporary decoration with elements of the Mayan culture. The hotel is less than 1 kilometer (0.6 mi) from Forum by the Sea shopping center and the most popular nightclubs of destination such as Coco Bongo and The City. Cancún International Airport (CUN) is 24 kilometers (14.9 mi) away.
This hotel in Cancún has 547 rooms and suites with a balcony or terrace. All rooms have a contemporary design inspired by the Caribbean, artisanal furniture, minibar with complimentary beverages, sitting area, and floor-to-ceiling windows to enjoy the view. Accommodations include flat-screen TV with satellite channel, in-room safe for laptop, work desk, bathrobes, and slippers.
The property has three infinity pools with waterfalls and bars, including one for adults on the terrace exclusive for Turqueza guests, 3 hydromassage tubs, and a children’s club with a water games area. The hotel has multiple options to have fun at night and day, and includes a private dock and a dolphinarium where you can enjoy an encounter with these marine mammals (for extra charge). The resort has a fitness center, tennis courts on the roof terrace, and different water sports. There is also a Spa with Mayan inspiration, a tour desk, a candy shop, a jewelry store, several gift stores, and a taxi stand. The hotel has a wide gastronomic offer with specialty restaurants, an establishment serving artisanal beer, coffee shops, bars, food carts that offer different delicacies at the beach and the pool, and the assistance of the sommeliers. Conference facilities to accommodate up to 500 guests, wedding planning services, babysitting service, romantic dinner planning, and airport transfers are also available.
***The local government has a mandatory tax of $79.00 MXN per room, per night, payable directly to the hotel.
***Name policy on reservations: - The names of all guests must be included at the time of booking. - No name changes will be allowed on existing (non-group) reservations. - This policy doesn´t apply to necessary name corrections.
***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler´s responsibility to meet the rules and regulations established by the destination country.
Hotel Brand/Chain
Hyatt Ziva
It has 8 Restaurants/Bars
Includes your choice of accommodations.
Includes all meals and beverages. Includes buffet or a la carte breakfast, lunch, and dinner; 24-hour room service, and sommelier service.
Daily activities program hosted by recreation staff. Program varies daily.
Includes nightly spectacular shows. Program varies daily.
Includes a supervised activities program for guests from 4 to 12 years old. @MOODZ Lounge and Club, an exclusive space for teens from 12 to 17 years of age; with games with virtual reality simulators during the day, and it becomes a party with dancing, karaoke, and non-alcoholic cocktails at night. Open from 13:00 to 21:00 hrs.
Land sports include tennis, beach volleyball, pilates, and ping-pong.
Includes equipment for non-motorized water activities: water polo in the pool, surfing, paddleboard, and kayak.
Includes basic WiFi.
Includes all taxes and gratuities.
Romantic dinners, lobster dishes, wine, or special reserve liquors are not included. Babysitting, Spa services, or tours are not included. Dolphin swim activities have an extra charge.
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