Hotel Xbalamqué Boutique & Spa

Relevant aspects

  • Full-service Spa with temascal

Search

About hotel

Hotel Brand/Chain W

Located in downtown Cancun, Hotel Xbalamqué Boutique & Spa features Mayan-style décor, an outdoor pool and a spa.

All rooms at the Hotel Xbalamqué Boutique & Spa have air conditioning and cable TV service.

The Hotel Xbalamqué Boutique & Spa has a bar called “4 Elements” that provides drinks and snacks, including room service. In addition, the hotel provides tourist information and car rental, and there are safe deposit boxes and Wi-Fi access at the reception.

The ADO bus terminal in Cancún is located 500 meters away from the Hotel Xbalamqué Boutique & Spa. The Hotel Zone is 5 minutes away by car, and Cancun International Airport is 20 minutes away by car.

***Guests must show an official photo document upon check-in, including minors.

***At the request of the local municipality, the hotel will charge a mandatory tax of $85.40 MXN per room, per night, to be paid directly at the property.

***Guests can access the accommodation through a private entrance. If the guest is arriving by car, it is necessary to contact the hotel in advance for arrival instructions.

***Rooms with breakfast include this service for adults and children under 12 years of age and older who have paid the adult rate.

***Breakfast for children from 0 to 11 years old is NOT included in the rate and this service must be paid directly at the property.

***The consumption of alcoholic beverages is prohibited inside the establishment.

***The hotel is 100% smoke-free.

***Children under 18 can only stay if accompanied by a parent or legal guardian.

***Before your trip, we recommend that you check the entry and stay requirements of the country you are visiting directly with the appropriate national authorities. We remind you that it is the traveler's responsibility to comply with the rules and regulations established in the destination country.

Services

Pool & Wellness

  • Lounge Chairs
  • Pool
  • Spa services (Extra cost)

Main Amenities

  • Elevator
  • Wireless Internet
  • Terrace

Business Facilities

  • Meeting room (Extra cost)

Security

  • Security

Reception Services

  • 24 -hour reception
  • Room service (Extra cost)
  • Keys

Restaurants & Bars

It has 4 Restaurants.

Hotel rules

Key points you should know before booking

  • Check-in from 15:00 hrs to 18:00 hrs

    • Customers must show a photo ID and a credit card at the time of check-in
  • Check-out until 12:00 hrs

  • Mascotas

    • Pets are not allowed.
  • Children's beds

    • There are no cribs or extra beds in this accommodation.
    • To see the correct price and occupancy information, add the number of children you're traveling with and their ages to the search.
    • Children of any age can be accommodated.
  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when making your decision.
  • No age restriction

    • There is no minimum age for check-in
  • Groups

    • When booking more than 3 rooms, different regulations and supplements may apply.

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

  • Fee for local cuisine breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in instructions

  1. Extra-person charges may apply and vary depending on property policy
  2. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  3. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  4. Guests must contact this property in advance to reserve onsite parking
  5. This property accepts credit cards, debit cards, and cash
  6. Long-term renters welcome
  7. Safety features at this property include a fire extinguisher
  8. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the cruise terminal, ferry terminal, airport, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

Didn't find the right hotel?

Try looking for more hotel options in Cancún, Quintana Roo, Mexico

See more hotel options