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Hotel Hacienda Cancun

Relevant aspects

  • Hotel in downtown Cancún

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About hotel

Hotel Hacienda is located in downtown Cancún, a few steps from Market 28 and Las Palapas Park, and just 10 minutes by car or public transportation from the Caribbean beaches. The hotel offers cozy and colorful atmosphere, ideal for travelers looking for comfort and a good location. The hotel has an outdoor pool, a palapa area surrounded by vegetation, a sitting area at the front desk, parking subject to availability, and free WiFi throughout all areas.

Guest rooms at the property are equipped with air conditioning, flat-screen TV, WiFi, private bathroom with complimentary amenities, and closet.

The hotel offers 24-hour front desk service and a tour desk to provide assistance during your stay.

***Guests must show a photo ID upon check-in, including minors.

***The consumption of alcoholic beverages is prohibited inside the establishment.

***The hotel is 100% smoke free.

***Minors under 18 years of age can only stay if accompanied by a parent or legal guardian.

***Before your trip, please check with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the traveler's responsibility to meet the rules and regulations established by the destination country.

Services

Pool & Wellness

  • Pool

Activities

  • Tourist assistance

Main Amenities

  • Limited parking
  • Wireless Internet

Reception Services

  • 24 -hour reception
  • Keys

Policies

Need-to-know information for guests at this property

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minimum check-in age: 18

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