A prepayment is required to guarantee your reservation, in accordance with the Reserve Policies. The property can charge the card provided at any time after booking. The charge will have a 5% charge of the commission absorbed by the payment management portal that guarantees security for the customer and the hotel. The property may charge the balance of the reservation at any time within 5 days prior to arrival with a 5% surcharge, which will be charged through the hotel website. This same amount will not be refundable in case of cancellation. For cancellations made within 21 days, the 50% deposit will not be refundable. For cancellations made within 5 days prior to arrival, the total amount of the reservation will not be refundable. Please note that credit card payments are accepted at check-in, with an additional fee of 5% for commission. Please note that the property advises guests to travel with cash, as the island does not have banks, only has an ATM and credit card terminals often fail. Please note that when booking 3 rooms or more or 6 or more guests, special policies apply. The Hotel Tierra del Mar is located a few steps from the beach, near the city center, where the nightlife of Holbox Island is concentrated. High volume music can be expected until midnight. Some units have a seating area where you can relax. Certain rooms have a terrace or balcony. All rooms include a private bathroom. On site, you will find a shared living room and also a boutique where you can buy a selection of our handmade products. Cancun International Airport is located at a distance of 175 kilometers. Breakfast is served directly on the beach, just one minute from the hotel.