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Sandos Caracol Nature Resort & Water Park All Inclusive

Relevant aspects

  • Activity tour
  • Night shows and Mayan ceremonies
  • Water park with 29 slides for children and adults

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Adults only: This hotel is exclusively for guests of legal age.

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About hotel

Hotel Brand/Chain Sandos Hotels & Resorts

Sandos Caracol Nature Resort & Water Park is an all-inclusive hotel located in the Riviera Maya, and offers 955 guest rooms equipped with air conditioning, plasma TV with cable channels, direct dial telephone, alarm clock radio, in-room safe, coffeemaker, MP3 docking station, hairdryer, iron and board, private bathroom with shower, bathrobes, slippers, and personal amenities; some rooms are fitted with balcony or terrace. This family hotel has a water park with 29 slides, natural sink holes, ...

Hotel services

Included services

  • Lounge Chairs
  • Pool
  • Sun terrace
  • Adapted for people with reduced mobility
  • Tourist assistance
  • Billiards
  • Board games
  • Water park
  • Beach
  • Yoga
  • Evening entertainment
  • Outdoor gaming equipment
  • Game room
  • Hiking
  • Parking lot
  • Wireless Internet
  • Terrace
  • Smoking area
  • Children's Club
  • Indoor play area
  • Animation staff
  • Security
  • Fire extinguishers
  • 24 -hour reception
  • Keys

Services with extra charge

  • Spa
  • Babysitter
  • Wedding
  • Beauty salon

Hotel all-inclusive meal plan

  • Activities

    Daily activities program organized by the entertainment staff. The program varies daily. The water park is open for children from 09:00.to 18:00 hrs and for adults from 10:00 to 17:00 hrs. The water park will close onece a week for preventive maintenance.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Taxes & gratuities

    Includes all taxes and tips.

  • Children's club

    Includes an activities program for children between 4 and 12 years of age, supervised by adults.

  • Food and beverages

    Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages.

  • Land sports

    Land sport include a tennis court and beach volleyball.

  • Non-motorized water sports

    Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.

Restaurants & Bars

It has 9 restaurants.

Nearby places

  • Aeropuerto Internacional de Cancún (CUN) 53 km
  • Cenote Cristalino 1 km
  • Playa Xcalacoco 4 km
  • Cenote Chaak Tun 10 km

Property rules

Key points you should know before booking

  • Departure until 12:00 hrs

  • Mascotas

    • They are not allowed.
  • Children's beds

    • All cribs are subject to availability.
    • Children from 13 years old pay as adults in this accommodation.
    • 0 - 1 years old, Cot on request Free
    • There are no extra beds available in this accommodation.
    • The number of cribs allowed depends on the option you choose. See the option you chose to learn more.
    • To see the correct information about prices and occupancy, add the number of children you're traveling with and their ages to the search.
    • Children of any age can be accommodated.
  • Entrance

    • Customers must show a photo ID and a credit card at the time of check-in
    • From 15:00
    • You have to tell the property in advance what time you are going to arrive.
  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when you choose it.
  • Age Restriction

    • Minimum check-in age: 18
  • Groups

    • When booking more than 5 rooms, special conditions and supplements may apply.

Check-in instructions

Need-to-know information for guests at this property

Customer Reviews

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Free cancellation

This hotel has Free cancellation

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