{{(review.stay_date ? (review.stay_date + '-01') : review.date_submitted) | date:"MMMM yyyy"}}
{{review.text}}
Sandos Caracol Nature Resort & Water Park All Inclusive
Relevant aspects
- About the All-Inclusive experience At Sandos hotels, the all-inclusive experience includes comfortable rooms, continuous entertainment, and a wide range of activities for all ages. Restaurant, bar, kids' club, and general activity hours are subject to change without notice. As added values, at Sandos Caracol, guests can enjoy special experiences such as cenotes, eco-activities, and a water park with 29 slides for children and adults, designed to personalize each day of their stay and make it even more memorable. These experiences may vary in schedule and availability due to maintenance or other circumstances, without affecting the all-inclusive plan.
- Information about breakfast Continental, Buffet
- Free private parking is available at the property.
- Activities: Tennis court, Gym, Golf course (within 3 km)
- Property rules Restaurant, bar, Kids Club, and general activity hours are subject to change without notice.
- All Nature Experience program with activities for the whole family
- Night shows and Mayan ceremonies
- Water park with 29 slides for children and adults
Search
BEST PRICE ACCORDING TO YOUR SEARCH
Your selected option on Trivago
Your selected option on Kayak
{{vm.setRecomendationMetas()}}
{{vm.setRecomedationLabel()}}
{{room.name}} ({{room.rate.totalRooms}} {{vm.getRoom(room.rate.totalRooms)}})
- Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
- No prepayment needed, pay at the property
- Not refundable
- {{vm.mealplans[room.rate.rate.mealPlanCode]}}
Price per night
{{vm.featuredRoom.name}} ({{vm.roomsTotal }} {{vm.getRoom(vm.roomsTotal )}})
- Free cancellation until {{vm.featuredRoom.rate.rate[0].cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
- No prepayment needed, pay at the property
- Not refundable
- {{vm.mealplans[vm.featuredRoom.rate.rate[0].mealPlanCode]}}
Price per night
This hotel has no availability on your selected dates {{vm.checkIn | date:'MMMM d' | capitalize}} to {{vm.checkOut | date:'MMMM d' | capitalize}} {{vm.checkIn | date:'d MMMM' | capitalize}} to {{vm.checkOut | date:'d MMMM' | capitalize}}
Suggested nearby dates {{vm.getRecomendateDatePax()}}
Choose room
Filter by meal plan
| Room type | Travelers | Your options | Price per night | Select rooms | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Unique Room  {{room.pictures.length}}
|
| |||||||||||
Price with payment methods
Participating payment methods:
Tarjetas de crédito y débito, Botón Bancolombia, PSE, DaviPlata, Nequi, Efecty o depósito bancario.
{{vm.campaignObj.text}}::
{{ vm.digits.h1.prev }} {{ vm.digits.h1.val }}
{{ vm.digits.h2.prev }} {{ vm.digits.h2.val }}
{{ vm.digits.m1.prev }} {{ vm.digits.m1.val }}
{{ vm.digits.m2.prev }} {{ vm.digits.m2.val }}
{{ vm.digits.s1.prev }} {{ vm.digits.s1.val }}
{{ vm.digits.s2.prev }} {{ vm.digits.s2.val }}
+
Taxes included
Taxes not included
Total {{vm.boxData.nights}} {{vm.boxData.nights === 1 ? vm.lnMessages.nightm : vm.lnMessages.nighstm}} - {{vm.mealplans[rateCopy.mealPlanCode]}}
- Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
- You can pay later
- No prepayment needed, pay at the property
- Not refundable
- Kids free {{room.kidsFreeTo | kidsAgeRange }}
- {{vm.getPromotionTranslation(rateCopy.promotion)}}
- {{vm.getPromotionTranslation(rateCopy.promotion)}}
Oh no. Something went wrong
Customer Reviews
{{vm.hotel.surveyAverage ? vm.hotel.surveyAverage.averageValue : 0}}
Property Conditions
{{vm.listReviews.ratings.guest.condition}}Cleanliness
{{vm.listReviews.ratings.guest.cleanliness}}Amenities
{{vm.listReviews.ratings.guest.service}}Comodidad
{{vm.listReviews.ratings.guest.comfort}}
Staff & service
{{vm.listReviews.ratings.guest.amenities}}Comfort
{{vm.listReviews.ratings.guest.comfort}}Location
{{vm.listReviews.ratings.guest.neighborhood}}Quality-Price
{{vm.listReviews.ratings.guest.value_for_money}}
Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Generated with AI from customer reviews
What guests liked most about this place
About hotel
Hotel Brand/Chain Sandos Hotels & Resorts
This all-inclusive resort, Sandos Caracol Nature Resort & Water Park, is located on Playa del Carmen beach, overlooking Cozumel Island. It features a spa, 9 restaurants, 2 outdoor pools and a water park with 29 water slides for all ages. Sandos Caracol Nature Resort & Water Park All Inclusive is located in a beautiful mangrove forest and offers bright accommodation. All rooms feature flat-screen TV, air conditioning and minibar. Free Wi-Fi is available in all public areas. The resort offers c...
Hotel services
Included services
- Pool
- Sun terrace
- Lounge Chairs
- Parasols
- Towels
- Water slide
- Adapted for people with reduced mobility
- Tourist assistance
- Billiards
- Board games
- Water park
- Table tennis
- Beach
- Yoga
- Evening entertainment
- Outdoor gaming equipment
- Game room
- Parking lot
- Wireless Internet
- Terrace
- Smoking area
- Children's Club
- Indoor play area
- Children's play area
- Animation staff
- Security
- Fire extinguishers
- 24 -hour reception
- Luggage storage
- Keys
Services with extra charge
- Hydromassage bathtub
- Sauna
- Spa
- Hammam
- Hiking
- Snorkel
- ATM
- Currency exchange
- Meeting room
- Laundry services
- Babysitter
- Medical service
- Transportation
- Beauty salon
Hotel all-inclusive meal plan
Activities
Daily activities program organized by the recreation staff. The program varies daily. The water park is open for children from 9:00 a.m. to 6:00 p.m. and for adults from 10:00 a.m. to 5:00 p.m. The water park will close one day a week for preventive maintenance.
Entertainment
Includes nightly spectacular shows. Program varies daily.
Taxes & gratuities
Includes all taxes and gratuities.
Children's club
Includes an activities program for children between 4 and 12 years of age, supervised by adults.
Food and beverages
Includes buffet breakfast and lunch plus buffet or a la carte dinner, snacks, and domestic beverages.
Land sports
Land sport include a tennis court and beach volleyball.
Non-motorized water sports
Includes snorkeling equipment, kayaks, boogie boards, and sailing. It also includes an introductory diving lesson in the pool.
Restaurants & Bars
It has 8 restaurants.
La Laguna
Specialty / Type of cuisine International
Ambience Familiar
Open to Breakfast | Lunch | Dinner
La Toscana
Specialty / Type of cuisine Italian
Ambience Familiar
Open to Breakfast | Lunch | Dinner
Las Mascaras
Specialty / Type of cuisine Mexican
Ambience Familiar
Open to Breakfast | Dinner
El nido - Snack
Ambience Familiar
El Templo
Specialty / Type of cuisine Asian
Ambience Familiar
Open to Dinner
Fogo de Brazil
Specialty / Type of cuisine Brazilian
La Riviera
Specialty / Type of cuisine Mediterranean
Open to Dinner
Los Lirios
Ambience Familiar
Nearby places
- Parque El Peten 4,3 km
- Xcaret Park 17 km
- Playa de Playa del Carmen 750 m
- Playacar Beach 7 km
- Los Murales 100 m
- La Brasserie 950 m
- Koh Thai 950 m
- Aeropuerto internacional de Cancún 50 km
- Terminal de Autobuses Ado 6 km
- Servicio Colectivo Foráneo 7 km
Policies
Need-to-know information for guests at this property
Free cancellation
This hotel has Free cancellation
Book now, pay later
Create your itinerary paying $0.00
Pay in installments
Up to {{vm.monthInterestData.title || vm.responsePayment.title}} with credit card.
Other users searched for these accommodations
Didn't find the right hotel?
Try looking for more hotel options in Playa del Carmen, Quintana Roo, Mexico
See more hotel options