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Moon Palace The Grand

Relevant aspects

  • Book 4 nights and receive up to $250 USD in Resort Credits
  • Children and teenagers stay for free (restrictions apply, Christmas and New Year's Eve do not apply)
  • Includes water park, wave simulator, interactive games, intergalactic miniature golf, nightclub, theater, and more

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Adults only: This hotel is exclusively for guests of legal age.

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Moon Palace The Grand — Cancun is more than just a stay, is an all-inclusive experience on a grand scale. This Four-Diamond resort brings together luxury, gastronomy, entertainment, technology, and spaces for families, couples, and groups. The gastronomic offer turns each meal into a different experience, with 12 restaurants, 4 snack options, and 11 bars. The fun is also great: 9 outdoor pools, 5 swim-up bars, a water park with a lazy river, a wave pool, water slides, and the triple FlowRid...

Hotel services

Included services

  • Lounge Chairs
  • Children's pool
  • Jacuzzi
  • Pool
  • Sun terrace
  • Bicycles
  • Billiards
  • Jack
  • Multipurpose court
  • Beach club
  • Non-motorized water sports
  • Soccer
  • Gym
  • Mini golf
  • Water park
  • Pilates
  • Table tennis
  • Beach
  • Daily Activity Program
  • Video Games
  • Surf simulator
  • Spinning
  • Theater
  • Tennis
  • Volleyball
  • Yoga
  • ATM
  • Currency exchange
  • Elevator
  • Parking lot
  • Connected rooms
  • Smoke -free rooms
  • Wireless Internet
  • Wheel chair ramps
  • Children's area
  • Youth Club (12-14 years)
  • Children's Club
  • Night shows
  • Concierge
  • Room service 24 hours
  • Keys
  • Transportation within the resort
  • Free calls to the US, Canada and Europe

Services with extra charge

  • Steam bath
  • Sauna
  • Spa
  • Chapel
  • Motorized water sports
  • Golf
  • Tour desk
  • Car rental
  • Medical services
  • Taxi stand
  • Business center
  • Laundry services
  • Event rooms
  • Honeymoon special
  • Babysitter
  • Jewelry store
  • Gift shop
  • Transfers to the airport
  • Wedding
  • Beauty salon

Hotel all-inclusive meal plan

  • Taxes & gratuities

    Includes all taxes and gratuities.

  • Food and beverages

    Includes all meals and beverages. Includes buffet breakfast and lunch plus buffet or a la carte dinner. Includes 24-hour room service, in-room snacks that include cookies and potato chips; a liquor dispenser, and daily restocking of the minibar with soft drinks, water, juices, and domestic and imported beer.

  • Children's club

    Includes an activities program for children between the ages of 4 and 17, supervised by adults. Includes several playgrounds distributed in Sunrise section, open daily from 08:00 to 22:00 hrs; Nizuc section, open daily from 10:00 to 22:00 hrs; and the water park. The Wired Lounge in the lobby is available for all ages.

  • Land sports

    Land sports include biking, miniature golf, soccer, beach volleyball, yoga, Pilates, ping-pong, and tennis.

  • Entertainment

    Includes nightly spectacular shows. Program varies daily.

  • Activities

    Daily activities program hosted by recreation staff. Program varies daily.

  • Others

    Includes access to all facilities at the Moon Palace Cancún, wireless internet access, two meditation gardens, free local calls and calls to the United States and Canada.

  • Non-motorized water sports

    Non-motorized water activities, the surf simulator, and access to the water park are included.

Restaurants & Bars

It has 27 restaurants.

Policies

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Free cancellation

This hotel has Free cancellation

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Pay in installments

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