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Moon Palace The Grand

Moon Palace The Grand

Relevant aspects

  • $500 USD Resort credit when booking direct at least 4 nights (restrictions apply)
  • Access to all the facilities at the Moon Palace Cancún
  • Free children from 0 to 17 years old (restrictions apply)
  • Free transportation within the resort from 06:00 to 00:00 hrs

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Customer Reviews

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Moon Palace The Grand offers 1,304 guest rooms and suites with exclusive amenities, including a Jacuzzi for two guests, a welcome bottle of wine, an aromatherapy menu, and Smart TV. For families, this section offers connecting rooms with a selection of amenities for kids, such as video games, a sandbox, and milkshakes in the minibar. This all-inclusive beach hotel has nine pools and a number of restaurants that serve Lebanese, Caribbean, French, Italian, and Asian dishes, as well as fine cuts and other specialties. The resort has a world-class Spa, a golf course designed by Jack Nicklaus, a water park, a surf simulator, a nightclub, a kids club, and a lounge designed for teens' fun. The property includes equipment and facilities for sports and a convention center. The resort frequently hosts night shows and concerts. The property is facing the sea, on the outskirts of Cancún, 12 kilometers (7.5 mi) from Cancún International Airport (CUN). La Isla Shopping Village, located in the hotel zone, is 26 kilometers (16.2 mi) away, and Playa del Carmen is 52 kilometers (32.3 mi) from the hotel. ***Early check-out penalty is the cost of the full stay (penalty of 100%); there are no refunds in case the guest decides to leave the hotel in advance. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.

Hotel services

Included services

  • 24-hour room service
  • 9 pools
  • ATM
  • Beach
  • Beach club
  • Bicycles
  • Billiards
  • Children's area
  • Children's club (4-17 years)
  • Children's pool
  • Connecting rooms
  • Currency exchange
  • Daily activities
  • Elevator
  • Fitness center
  • Free local calls and calls to the United States and Canada
  • High Standards of Cleanliness
  • Housekeeping
  • Jacuzzi
  • Lazy river
  • Miniature golf
  • Night shows
  • Non-motorized water sports
  • Parking
  • Pickleball court
  • Pilates
  • Ping-pong
  • Pool concierge
  • Smoke-free rooms
  • Soccer
  • Spinning
  • Sun loungers
  • Sun terrace
  • Surf simulator
  • Teens' club
  • Tennis
  • Theater
  • Transportation within the resort
  • Video game room
  • Volleyball
  • Water park
  • Wheelchair accessible
  • Wireless internet
  • Yoga

Services with extra charge

  • Airport transfers
  • Babysitter
  • Beauty salon
  • Bowling
  • Business center
  • Car rental
  • Chapel
  • Conference facilities
  • Gift shop
  • Golf
  • Honeymoon special
  • Jewelry store
  • Laundry services
  • Medical services
  • Motorized water sports
  • Sauna
  • Spa
  • Steam room
  • Taxi stand
  • Tour desk
  • Weddings

Restaurants & Bars

It has 27 restaurants.

Policies

Need-to-know information for guests at this property

Hotel all-inclusive meal plan

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Free cancellation

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