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Hyatt Ziva Riviera Maya
Hyatt Ziva Riviera Maya
Relevant aspects
- Ideal for 4-night stays! Do you want to sleep really well? This accommodation scores highly for the comfort of its beds.
- Information about breakfast Buffet
- Options with: Sea views, Terraza
- Free private parking is available on the property
- Activities: Gym, Game room, Spa
- High standards of cleanliness
- Pet-friendly (fees and restrictions apply)
- Water park
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
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About hotel
Hotel Brand/Chain Hyatt Ziva
Hyatt Ziva Riviera Cancún is an all-inclusive family hotel in Puerto Morelos, that invites you to enjoy a stay by the clear waters of the Caribbean Sea. The resort has 9 pools including one with beach views, and a water park with fun water slides for all ages. The hotel offers a wide gastronomic offer with restaurants serving buffet breakfast, Mexican cuisine, seafood, grilled meat, and Asian and Mediterranean specialties, as well as bars creating refreshing cocktails. Facilities include a Mayan-inspired spa with hydrotherapy area and a menu with exotic and traditional treatments, a fitness center with high-tech equipment, and a kids club with pool. Meeting rooms and areas for all kind of events, and an oceanview gazebo for dream weddings are also available within the property. The 438 guest rooms and suites have a balcony or private terrace to admire the views, a modern interior design with Caribbean details, HD TV, minibar, coffeemaker, and spa-style bathrooms with whirlpool tub, bathrobes, and slippers. The hotel is pet-friendly (fees and restrictions apply). The hotel is set between the turquoise waters of the Caribbean Sea and Bahía Petempich Lagoon, 13 kilometers (8 mi) from downtown Puerto Morelos. Croco Cun interactive zoo is 7 kilometers (4.3 mi) away and the access to the Sinkholes Route is 11 kilometers (6.8 mi) away. Cancun International Airport (CUN) is 20 kilometers (12.4 mi) from the hotel. ***Any reservation of 10 or more rooms is considered a group reservation and has special conditions. Please contact Customer Services for more information. Contact information is provided on your itinerary, once the reservation has been confirmed. ***The local government has a mandatory tax of $26.06 MXN or $1.40 USD per room, per night, payable directly to the hotel. ***Before your trip, please check directly with the national government the entry and stay requirements of the country you are visiting. Keep in mind that it is the responsibility of the traveler to meet the rules and regulations established by the destination country.
Hotel services
Included services
- 24-hour room service
- 9 pools
- Accessible rooms
- Beach
- Children's club
- Children's pool
- Concierge
- Credit cards accepted
- Cribs (subject to availability)
- Fitness center
- High Standards of Cleanliness
- Parking
- Rollaway beds
- Sun loungers
- Water aerobics
- Water park
- Wheelchair accessible
- Wireless internet
- Yoga
- Toilet
- Slippers
- Towels
- Toilet paper
- Bedding
- Wardrobe or closet
- Located in front of the beach
- Disco for teenagers
- Euskera
- Terrace
- Outdoor furniture
- Refrigerator
- Socket near the bed
- They are allowed
- Table tennis
- Children's play area
- Aerobics class
- Entertainment staff
- Themed dinners
- Karaoke
- Game room
- Live music or show
- Evening entertainment
- Snorkel
- Hydromassage bathtub
- Desk
- Sitting area
- Transfers to the cruise port
- Children's menu
- Buffet for children
- Breakfast in the Room
- Restaurant
- Café
- Snack Bar
- Tourist assistance
- Early check-in
- Currency exchange
- Luggage storage
- 24 -hour reception
- ATM
- Provide invoice
- Indoor play area
- Board games
- Outdoor gaming equipment
- Cleaning products
- 24-Hour security
- Fire extinguishers
- Adapted for people with reduced mobility
- Pet bowls
- Pet basket
- Smoking area
- Ski
- Car rental
- Wake-up service
- Ventilator
- Beauty salon
- The entire unit is wheelchair accessible
- The upper floors are accessible by elevator
- Outdoor heated pool
- Opening hours
- For all ages
- Open all year round
- Outdoor pool
- Foot massage
- Lockers in the gym/spa
- Makeup services
- Massage chair
- Parasols
- Health and beauty services
- Steam room
- Spa services
- Water slide
- Facial treatments
- Back massage
- Fitness classes
- Spa facilities
- Body treatments
- Jacuzzi
- English
- Socket near the bed
Services with extra charge
- Conference facilities
- Fishing
- Honeymoon special
- Laundry services
- Pets
- Snorkel
- Spa
- Tour desk
- Weddings
- Wine tasting
- Babysitter
- Ironing utensils
- Meeting/banquet facilities
- Transportation
- Massage service
- Sauna
Restaurants & Bars
It has 15 restaurants.
Miyako
- Specialty / Type of cuisine Asiática, China, Japonesa, Tailandesa
- Ambience Moderno
- Open to Dinner
- Dietary options Vegetarian
Rue de Rivoli
- Specialty / Type of cuisine Francesa
- Ambience Moderno | Romantic
- Open to Dinner
Vivace
- Specialty / Type of cuisine Italiana, Mediterránea
- Open to Dinner
Ki
- Specialty / Type of cuisine Mexicana
- Open to Dinner
Afthonia
- Specialty / Type of cuisine Comida casual, Mediterránea
- Open to Breakfast | Brunch | Lunch | Dinner
Balik
- Specialty / Type of cuisine Mariscos
- Ambience Familiar
- Open to Brunch | Lunch
La Parrilla
- Specialty / Type of cuisine Carnes, Parrilla
- Open to Breakfast | Brunch | Lunch | Dinner
Roots
- Specialty / Type of cuisine Saludable
- Open to Breakfast | Brunch | Lunch | Dinner
The Corner
- Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas, Snack
- Open to Lunch | Dinner
The Club
- Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
Off Court
- Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
- Ambience Familiar
Infusions
- Specialty / Type of cuisine Bebidas nacionales e importadas
Breeze
- Specialty / Type of cuisine Bebidas nacionales e importadas
Delfín
- Specialty / Type of cuisine Bebidas nacionales e importadas
Habanero
- Specialty / Type of cuisine Seafood
- Open to Lunch | Dinner
Nearby places
- El Rey Polo Country Club 8 km
- Petempich Beach 0 m
- Azul Beach 0 m
- Punta Caracol Beach 0 m
- Puerto Morelos Beach 6 km
- La Tiendita restaurant 0 m
- Le Chique restaurant 0 m
- Osteria Barocca 5 km
- Cancún International Airport 24 km
- Playa del Carmen National Airport 40 km
- Cozumel International Airport 76 km
Policies
Need-to-know information for guests at this property
Hotel all-inclusive meal plan
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