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Dreams Puerto Morelos Resort & Spa

Relevant aspects

  • Ideal for 4-night stays! Do you want to sleep really well? This accommodation scores very highly for the comfort of its beds.
  • Information about breakfast Buffet
  • Options with: Sea views, Terraza
  • Free private parking is available on the property
  • Activities: Gym, Game room, Spa
  • High standards of cleanliness
  • Pet-friendly (fees and restrictions apply)
  • Water park

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Adults only: This hotel is exclusively for guests of legal age.

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About hotel

Hotel Brand/Chain Hyatt Ziva

The resort, located 24 kilometres from Cancun, has 9 different swimming pools and a spa with full services. In addition, the complex provides yoga, dance, cooking and fitness classes. Each suite at the Hyatt Ziva Riviera Maya with an All Inclusive diet features a minibar. In-room safes and coffee machine are provided. All suites feature a seating area with flat-screen satellite TV. Every night live entertainment is offered in the inner theater of the Hyatt Ziva Riviera Maya All-Inclusive. ...

Hotel services

Most popular services

Most popular services

Included services

  • Towels
  • Outdoor pool
  • Toilet paper
  • Slippers
  • Bedding
  • Walk-in closet
  • Terrace
  • Outdoor furniture
  • Disco for teenagers
  • Refrigerator
  • Socket near the bed
  • They are allowed
  • Evening entertainment
  • Karaoke
  • Beach
  • Snorkel
  • Themed dinners
  • Aerobics
  • Game room
  • Water park
  • Children's Club
  • Hydromassage bathtub
  • Live music/shows
  • Animation staff
  • Children's play area
  • Table tennis
  • Desk
  • Sitting area
  • Transfers to the cruise port
  • Café
  • Breakfast in the Room
  • Restaurant
  • Minibar
  • Buffet for children
  • Special diets
  • Children's menu
  • Snack Bar
  • Wireless Internet
  • Valet parking
  • Tourist assistance
  • 24 -hour reception
  • Luggage storage
  • Currency exchange
  • ATM
  • Meeting room
  • Express check-in
  • Provide invoice
  • Indoor play area
  • Outdoor gaming equipment
  • Board games
  • Cleaning products
  • Security
  • Fire extinguishers
  • Room service
  • Adapted for people with reduced mobility
  • Pet bowls
  • Pet basket
  • Car rental
  • Ventilator
  • Wake-up service
  • Ironing utensils
  • Smoking area
  • Ski
  • Elevator
  • Beauty salon
  • Entire unit wheelchair accessible
  • Opening hours
  • Open all year round
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Indoor heated pool
  • Open all year round
  • Pool with views
  • Opening hours
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Opening hours
  • Open all year round
  • For all ages
  • Spa services
  • Yoga
  • Massage chair
  • Body treatments
  • Makeup services
  • Foot massage
  • Café
  • Hydromassage bathtub
  • Facial treatments
  • Steam bath
  • Spa facilities
  • Back massage
  • Lockers at the gym/spa
  • Health and beauty services
  • Themed dinners
  • English
  • Socket near the bed
  • Disco for teenagers
  • Pets
  • Pool
  • Terrace
  • Parking lot
  • Parking lot
  • Spa
  • Restaurant
  • Transfers to the cruise port

Services with extra charge

  • Babysitter
  • Laundry services
  • Medical service
  • Dry cleaning service
  • Ironing utensils
  • Meeting/banquet rooms
  • Transportation
  • Sauna
  • Spa
  • Massage service

Hotel all-inclusive meal plan

  • Activities

    Hotel activities include yoga at dawn, water aerobics, and sports at the beach.

  • Entertainment

    Includes live nightly entertainment in an impressive open-air theatre, and nearby game lounge.

  • Food & beverage

    All-day dining including full breakfast, lunch, dinner and snacks each day – a variety of eight gourmet restaurants and eight bars serving international and domestic premium brands. Unlimited natural fruit juices, soft drinks, premium and domestic brand beverages are also included.

  • Restrictions

    Consumption in The Red is not included, private dinners are not included. Wine tasting with sommelier has an extra charge. Environmental tax is not included.

  • Kids Club

    Includes a supervised children's activities program.

Restaurants & Bars

It has 11 restaurants.

Nearby places

  • El Rey Polo Country Club 8 km
  • Playa Petempich 0 m
  • Playa Azul 0 m
  • Playa Punta Caracol 0 m
  • Playa Puerto Morelos 5 km
  • La Tiendita 0 m
  • Le Chique 0 m
  • Acamaya Reef Cabañas 2,9 km
  • Aeropuerto internacional de Cancún 24 km
  • Aeropuerto nacional de Playa del Carmen 40 km
  • Aeropuerto internacional de Cozumel 76 km

Property rules

Key points you should know before booking

  • Check-in from 15:00 hrs

    • Customers must show a photo ID and a credit card at the time of check-in
    • You'll need to let the property know what time you're going to arrive in advance.
  • Check-out until 12:00 hrs

  • Mascotas

    • Pets are allowed. Fees may apply.
    • Pet fee: MXN 1300 per pet, per day
  • Children's beds

    • 6 years old and over, Extra bed on request Free
    • The number of extra beds and cribs allowed depends on the option you choose. See the option you selected for more information.
    • Children of any age can be accommodated.
    • To see the correct price and occupancy information, add the number of children you're traveling with and their ages to the search.
    • 0 - 5 years old, Extra bed on request Free, Cot on request Free
    • All cribs and extra beds are subject to availability.
  • Cancellation/prepayment

    • Cancellation and prepayment conditions may vary depending on the type of accommodation. Check out the conditions that each option may have when making your decision.
  • No age restriction

    • There is no minimum age for check-in
  • Groups

    • When booking more than 10 rooms, different regulations and supplements may apply.

Check-in instructions

Need-to-know information for guests at this property

Customer Reviews

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Customers Say

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What guests highlight

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Free cancellation

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