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Hard Rock Hotel Cancun
Relevant aspects
- 200 Resort Credits per room per night (restrictions apply)
- Fender guitars and Crosley record players on loan
- Small dogs and cats are accepted ($)
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- Free cancellation until {{room.rate.rate.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig}}
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Participating payment methods:
Tarjetas de crédito y débito, Botón Bancolombia, PSE, DaviPlata, Nequi, Efecty o depósito bancario.
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- Free cancellation Up to {{rateCopy.cancellationPolicies.freeCancellationExpire | date: vm.dateConfig }}
- You can pay later
- No prepayment needed, pay at the property
- Not refundable
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Customer Reviews
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Property Conditions
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Customers Say
Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.
Generated with AI from customer reviews
What guests liked most about this place
About hotel
Hotel services
Included services
- Lounge Chairs
- Children's pool
- Pool
- Sun terrace
- Basketball
- Billiards
- Non-motorized water sports
- Land sports
- Snorkel equipment
- Soccer
- Gym
- Table hockey
- Board games
- Table tennis
- Beach
- Daily Activity Program
- Video Games
- Tennis
- Memorabilia tour
- Volleyball
- Bellboy
- Safety box
- ATM
- Extra beds
- Elevator
- Parking lot
- Connected rooms
- Smoke -free rooms
- Rooms for people with disabilities
- Wireless Internet
- Wheelchairs
- Taxi stand
- High cleaning standard
- Children's Club
- Cribs
- Fender guitars and Crosley turntables on loan
- Concierge
- Luggage storage
- Room service 24 hours
Services with extra charge
- Steam bath
- Sauna
- Spa
- Tour desk
- Car rental
- Tours
- Medical services
- Laundry services
- Event rooms
- Honeymoon special
- Babysitter
- Escape Room $
- Jewelry store
- Gift shop
- Transfers to the airport
- Wedding
- Boutique
- Pets
- Beauty salon
Hotel all-inclusive meal plan
Activities
Daily activities program hosted by recreation staff. Program varies daily.
Entertainment
Includes night shows, concerts, live musical performances, competitions, shows, and parties.
Taxes & gratuities
Includes all taxes and gratuities.
Children's club
Includes a supervised activities program for children between the ages of 4 and 12.
Land sports
Land sports include basketball, tennis, and volleyball.
Food & beverage
Includes all meals and drinks. Comprises buffet breakfast, and lunch and dinner to choose between buffet or a la carte.
Non-motorized water sports
Includes non-motorized water activities.
Restrictions
Motorized water sports are not included.
Others
Wireless internet and unlimited calls to Mexico, USA, and Canada (restrictions apply).
Restaurants & Bars
It has 13 restaurants.
Splash
Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
Pizzeto
Specialty / Type of cuisine Pizza
Ciao
Specialty / Type of cuisine Italiana
Smash
Specialty / Type of cuisine Bebidas nacionales e importadas
Zen
Specialty / Type of cuisine Asiática, Japonesa
*Reservation required
Dive
Specialty / Type of cuisine Bebidas nacionales e importadas, Botanas
Toro Steakhouse
Specialty / Type of cuisine Carnes
Float
Specialty / Type of cuisine Bebidas nacionales e importadas
The Show
Specialty / Type of cuisine Bebidas nacionais e importadas
Frida
Specialty / Type of cuisine Mexicana
Diego
Specialty / Type of cuisine Bebidas nacionales e importadas
Cafetto
Specialty / Type of cuisine Café, Postres, Snack
Isla
Specialty / Type of cuisine Seafood
Policies
Need-to-know information for guests at this property
Free cancellation
This hotel has Free cancellation
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Pay in installments
Up to {{vm.monthInterestData.title || vm.responsePayment.title}} with credit card.
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