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Hotel MX Portal Maya

Hotel MX Portal Maya

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Customers Say

Customers highlight the excellent sound quality, with deep bass and clear highs. They describe them as comfortable and with good noise cancellation. They also appreciate the design and battery life. However, some customers mention that the materials leave much to be desired, such as the simple plastic and synthetic leather of the headband.

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About hotel

Located in Playa del Carmen, Hotel MX portal maya is a 4-star hotel with an outdoor pool, free Wi-Fi access, a terrace and air-conditioned rooms. It also offers a 24-hour reception and a concierge service. The establishment has a restaurant serving national cuisine and a bar to enjoy drinks; this is located outside the property. At the hotel, the rooms have a wardrobe. The private bathroom is equipped with a shower, free toiletries and a hairdryer. At Hotel MX portal maya, every room comes with a flat-screen TV with cable channels. Popular points of interest near the hotel include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 35 km away. ***The reservation holder must show official photo identification. ***During the check-in process, it will be mandatory for each guest to present their CURP at the reception (only applies to the Mexican market). ***After booking room #10, you are considered a group and the hotel does not allow that number of rooms in a single reservation due to its group policies. ***The Portal Basic Room does not include daily cleaning service; cleaning is done every 4 nights. ***The local government has a mandatory tax of $34.00 MXN for 1 guest per room, per night; or $51.00 MXN for 2 or more guests per room, per night, payable directly to the hotel. ***Before your trip, check with the national government for the entry and stay requirements of the country you are visiting. Please note that it is the traveler's responsibility to comply with the rules and regulations established by the destination country.

Hotel services

Included services

  • Pool
  • Lounge Chairs
  • Towels
  • Wireless Internet
  • Terrace
  • Security
  • Security cameras
  • Fire extinguishers
  • Access card
  • 24 -hour reception
  • Keys

Services with extra charge

  • Meeting room
  • Pets

Restaurants & Bars

It has 1 restaurant.

Policies

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Free cancellation

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